About your station profile
Your station profile is the location where we keep important information (metadata) about your station. This metadata is used in many of our systems - and controls everything from how you are listed in search results to how your station is represented in the mobile apps. The more complete it is, the better will be the experience of listeners enjoying your content on Radioplayer.
The Station Control Panel is where you can update your record at any time. It's recently been redesigned to make it easier to use, so let's go through it. Login here with the details we've sent you previously. (Can't find them? Open a support request and we'll sort it out!)
When you login, you'll be presented with a list of stations which you can currently manage. If any are missing, again drop us a line. Otherwise click Update Station Profile against the one you want to edit.
This tab contains the basics about your station.
- Full station name is mandatory and is the name of your station as you might describe it on air. We then ask you for two variations for systems that can't show long names. Don't use slogans or straplines here! Straplines belong in your description and will be removed from station names if found.
- Medium Name is a shortened name your station is usually known as
- Short Name is like your RDS PS string - 8 characters which summarises the station name
- Short Description is where you can put your strapline! Or another one-or-two sentence phrase which succinctly describes your station.
- Long Description gives you a chance to explain your station in more depth.
- Twitter ID is quite simply your twitter @username. We use this in the smartphone app on your station page.
- OFCOM licence is where you can check that we have the right OFCOM licence number for you.
Radioplayer uses images such as station logos across all of our interfaces. So that you don't have to create dozens of images, you can use our resizing tool.
If you have a high resolution version of your logo (by which we mean it must be at least 1920px wide) then you can hit Browse in the Primary Logo area and select the file to upload. JPEGs and PNGs are best. Don't try to resize a low res image up to 1920px just to use this feature as it'll look dreadful.
Once your images have been uploaded, scroll down to Individual Logos and you will be able to see a preview of how they all look in their resized versions. If you like what you see, then great, skip on to the next tab or hit submit if you're done. If you don't like what you see, you can manually override any of the auto-resized images by clicking Browse next to the image you want to change and selecting a new file to upload. Remember it'll need to match the dimensions of the file you're changing.
On this tab, we collect information about your Radioplayer web player and your mobile streams. If you don't have the information right away, that's fine. Just submit what you've got and feel free to return later with more detail.
- Address of your web player - you need to tell us the web address of where you've put your Radioplayer web console. As before, test the URL in a browser before submission.
- Primary mobile stream - used in the mobile app, should be 48k or under and explained in more detail here but in summary...
The kbps field is the bitrate of the stream - specified in kbps so for a 32k stream just write 32
The Stream type dropdown should be specified as either an mp3 or aac if you're NOT using playlists. But if you ARE using playlists, you need to choose m3u or pls accordingly, regardless of the stream types in the playlists.
Stream Address is the URL of the live stream of your broadcast. Ask your hosting provider if you need further help.
- High quality mobile stream is used in the mobile app when users have a WiFi connection. You don't need to specify these values. If you don't then the low bitrate stream will be available for all app users. The fields are the same as above - state a bitrate in kbps, a stream type and the URL of the stream
Please note that when you submit your mobile streams, we manually test them to ensure they work and meet the bitrate requirements so if we spot a high bitrate stream listed as a 48k mobile-friendly stream, we will remove it from the profile. Once a compliant stream is available, just update the profile and we'll check again.
Clips, catch-up, podcasts and listen again
- RSS feed address is used if you've got on-demand audio you'd like to make available on Radioplayer. Simply provide us with a podcast feed and we'll do the rest. This must be valid RSS so check your feed in a validator before submission otherwise they won't be ingested. More info here
If you're providing Now Playing information to us, you can also have your web Radioplayer console show an action icon in the ticker bar next to the track, This could be a link to buy the track, to read info about the artist or something else completely. It's an advanced feature so read up here first.
Station data tab
This is where we collect extra metadata about your station
The map tool lets you draw the location that your station covers. Zoom in to the part of the UK you broadcast to. You can then draw a shape on the map which outlines your coverage area. Click once to place a marker. Make sure you complete the shape by clicking back where you started
As well as geographical coordinates, we also let you state place names and postcodes as text, and our tool helps you identify those. So once you've drawn your coverage shape, you'll two buttons appear. The green one lets you update the location list with places we've found inside your coverage area. The red one lets you keep your existing list. You can also edit the text box manually
It's worth knowing that if you draw a polygon covering the whole country, but only actually broadcast to a smaller area, you'll harm your station in our local listings.
You can add up to ten keywords or keyphrases which relate to your station and output. These could be about shows, core artists on your playlists, presenters, competitions, local landmarks or otherwise. Type in a keyword at a time and click Add. To delete a keyword, click the cross in it's blue box. To edit a keyword, delete and add a new one.
We use categories to ensure your catch-up content is listed in the most optimum group or genre. You can choose two categories - one from each of the drop-downs and these categories will apply to all of your catch-up content you send us.
This tab asks you for metadata relating to how your station appears on certain devices or Radioplayer apps.
- Station Screen Address - When someone listens to your station in the mobile app, they are presented with your station page at the same time. We normally serve up a default screen but you can replace this if you feel adventurous. This field is not the URL of your web Radioplayer console nor of your homepage but can be pages optimised for mobile devices. Most stations leave it blank but if you want to know more, check out the guide.
- Primary station colour - shown on your station page in the mobile app so pick a colour that matches your branding. If you know the hex colour code for it, you can input in the text box directly (including the leading #) otherwise you can use the colour picker to choose a suitable colour.
Once you're done, hit the blue submit button. Changes don't happen immediately - they get checked by Radioplayer staff. If there's something wrong with your submission, you will see the tab containing the error will change colour and you'll need to go back and correct that problem before resubmitting. If you get stuck, as ever open a support ticket.
Once we've checked your submission, you will receive an email. Please note that although the email says the changes will be live shortly, as you are still in the onboarding process, you won't be live until you've completed step 3