Radioplayer is always working to find new ways of making it easy for you to send us Now Playing information. If you have your own developers, then you might have come up with ways to extract this information from your playout system. However if you use P Squared's Myriad, then they now support metadata posting to Radioplayer.

Here's how to do it

Step 1: Request an ingest account

To get started, you need us to create you an ingest account. This is not the same as your login details for the Station Control Panel. To request an account, follow the links on the right of this page to send us a support request. If you know your station RPID, then it would be useful to provide this in your email. But no worries if not - we can find it for you.

Step 2: Configure Myriad

There is a simple process involved in configuring Myriad. P Squared will provide you with support at this stage

Step 3: Start sending data and verify

Once you've configured your playout system, you can start sending us data. The easiest way to check it's working is to open your console and see whether the ticker shows the incoming data. Please note - if you have manually edited your console HTML, ensure that the NowPlayingSource is set as follows

var nowPlayingSource = 'default';

Troubleshooting

If it doesn't work, then it's possible that the metadata posting is failing silently. Open a support ticket and let us help you diagnose this.