There has been a recent minor spate of attacks against websites which have been harmed and infected with malware - including a small number of radio stations.
If you find one day that your browser is blocking access to the Radioplayer console, it means that your site has been infected. This is a serious situation and unfortunately Radioplayer is rather limited in what help we can offer but your hosting provider should be the first port of call. This guide is offered just as a starting point but you'll need to speak to your web host for help.
How do I know if my site has been infected?
Most likely you'll find that Google has started blocking it and will show errors such as the below
What should I do?
- Contact your hosting provider to alert them
- Ask them to help you secure your site - this will most likely involve changing CMS and FTP passwords
- See if they can check their logs to see when the site was infected. They may also find clues as to who was responsible.
- Either... (a) restore your site from a backup if you or your hosting provider has one or (b) start looking for pages which have been infected. Start by checking the index.html file in your Radioplayer console directory. Look out for two key things...