Troubleshooting

Testing your stream
You should take a moment to test your stream before building a console, or submitting it as a mobile stream to Radioplayer. There are two ways to test that ...
Mon, 19 Aug, 2019 at 5:28 PM
How to change a stream in the web console
Because each station hosts their own console, it can be confusing when you need to change the URL of your streams - particularly if you also have mobile str...
Tue, 7 Jan, 2020 at 4:12 PM
Changes to station profile not applied
If you've just made changes to your station profile using My Radioplayer, you may be wondering why your changes aren't available immediately. Th...
Sun, 2 Apr, 2023 at 2:42 PM
Cloudflare and the Radioplayer Web Console
CloudFlare is a popular free content delivery network (CDN) designed to take the strain off your web servers by serving visitors your content on your behalf...
Mon, 19 Aug, 2019 at 5:28 PM
Help! My console has been blocked by Google
There has been a recent minor spate of attacks against websites which have been harmed and infected with malware - including a small number of radio station...
Mon, 19 Aug, 2019 at 5:28 PM
Where's my station gone?
The Radioplayer player platform is continually being monitored to ensure things are working as they should be. Search, favouriting, recommendations and meta...
Thu, 10 Oct, 2019 at 4:06 PM
Technical Guidance Note: Chrome 80
Breaking Changes in Chrome 80 Chrome 80 will deliver a series of changes aimed at making internet browsing more secure. However in doing so, it will pre...
Tue, 17 Mar, 2020 at 4:10 PM